399 Det Terms & Conditions — Everything You Need to Know About Your Rights and Responsibilities

These Terms & Conditions constitute a legally binding agreement between 399 det (referred to as the "Platform", "we", or "us") and the user ("you" or "player"). By accessing or using this platform, you are deemed to have accepted these Terms.

399 det is an online betting and gaming platform operating under an international gaming licence. We offer Sports Betting, Live Casino, lottery, and other entertainment gaming services.

These Terms & Conditions apply to players from all countries, including Bangladesh. However, it is solely your responsibility to comply with the local laws of the country from which you access the platform. Please ensure that online gaming is legal in your jurisdiction before using our services.

Each person may only register One Account You may open one account only. Multiple accounts are strictly prohibited and, if detected, all associated accounts will be closed.

During registration, you are required to provide accurate and complete information, including:

• Your full legal name and date of birth
• Active Mobile Number & Email Address
• Accurate Residential Information
• Documents Required for Identity Verification (KYC)

Registering with false information will result in account closure and possible forfeiture of your balance. Keep your password and login credentials strictly confidential — never share them with anyone.

All bets placed on 399 det are subject to the following rules, which apply across all bet types — Sports Betting, Live Casino, lottery, and everything in between.

• Once a bet is confirmed, it cannot be cancelled or changed — the cash-out option is the only exception.
• If odds are displayed incorrectly due to a system error, any bets placed at those odds will be considered void.
• No bets will be accepted on an event after its result has been officially announced.
• 399 det reserves the right to void bets on any event found to be involved in match fixing or any form of manipulation.
• The maximum bet amount for a player depends on their account tier and the applicable limits.

In live betting, odds change in real time. The odds displayed at the moment you submit your bet are final — any subsequent changes will not affect your placed bet.

All deposits and withdrawals on 399 det must be made through the designated payment methods. Currently supported options include bKash, Nagad, Rocket, and bank transfer.

• Minimum deposit: ৳50 (bKash & Nagad); ৳1,000 (Bank Transfer)
• Minimum Withdrawal: ৳200
• Withdrawal processing time: 5–30 minutes for mobile banking; 2–4 hours for bank transfer
• Withdrawals must be made to the same number used for the deposit or to your own verified account.
• Withdrawals directly to third-party bank accounts are not permitted.

If you experience any issues with a deposit or withdrawal, contact customer support immediately. Always keep your transaction ID on hand — it will be essential for resolving any problems.

399 det offers welcome bonuses, reload bonuses, cashback, and other promotional offers from time to time. Each bonus has its own terms, which are detailed in the respective bonus description.

General bonus rules are as follows:

• Each bonus comes with specific wagering requirements that must be met before withdrawal (typically 5–30x the bonus amount).
• Bonuses are time-limited — any bonus not used within the specified period will expire and be forfeited.
• The same bonus cannot be claimed more than once by the same person.
• Bonuses cannot be withdrawn directly — wagering requirements must be completed first.
• Any attempt to claim bonuses through multiple accounts or by fraudulent means will result in account closure.

399 det reserves the right to modify, suspend, or cancel any bonus offer at any time. However, bonuses that have already been claimed and are currently subject to active wagering will be honoured under the original terms.

The following activities are strictly prohibited on 399 det. Any violation may result in immediate account closure and forfeiture of all balances:

• Opening or operating multiple accounts
• Registering using another person's identity
• Using betting software, bots, or automated systems
• Exploiting system vulnerabilities or bugs for unfair advantage
• Abusing the bonus system
• Using the platform for money laundering purposes
• Disrespectful behavior toward other players or staff
• Attempting to circumvent or breach the platform's security systems

399 det takes your personal data seriously. Any information we collect is used solely for platform service delivery, KYC verification, and security purposes.

• Your information is never sold to advertisers or third parties.
• We may be required by law to disclose information to the relevant authorities — this is a responsibility we take seriously.
• All data is secured with 256-bit SSL encryption.

To learn more, visit our Privacy Policy read here.

399 det reserves the right to suspend or close any account under the following circumstances:

• Any violation of the Terms & Conditions
• Evidence of Fraudulent Activity
• Failure to complete KYC verification within the required timeframe
• Accounts inactive for an extended period (more than 12 months)
• At the Player's Own Request (Self-Exclusion)

Players may close or temporarily suspend their account at any time through the Responsible Gaming section of 399 det. For more details, Responsible Play View page.

If you have a dispute regarding a bet outcome, payment, or any other matter, please contact 399 det customer support first. We will do our best to resolve the issue within 72 hours.

When submitting a complaint, please include the transaction ID, bet reference number, and a detailed description of the issue. The more information you provide, the faster we can resolve it.

If an issue cannot be resolved through customer support, it may be referred to a neutral third party for dispute resolution. 399 det is always committed to a fair outcome.

399 det reserves the right to modify, add, or remove any part of these Terms & Conditions at any time. Players will be notified in advance of any major changes.

Continued use of the platform after any changes have been made will be considered your acceptance of the updated terms. We recommend checking this page regularly to stay informed.

The date of the latest update to these Terms is shown at the top of the page. For any questions, contact us at support@399det.click.