Withdrawal times depend on the method you use. Estimated times by method:
- bKash & Nagad — The fastest option, typically within 5 to 30 minutes. Minimum withdrawal ৳200.
- Rocket — 15 minutes to 1 hour. Minimum withdrawal ৳200.
- Bank Transfer — 2 to 4 hours (during banking hours). Minimum ৳1,000.
Before withdrawing, make sure your account has completed KYC verification — withdrawals from unverified accounts may be delayed. Your first withdrawal may sometimes go through a manual review, which can take up to 24 hours. Winnings from bonuses require the wagering conditions to be met before they can be withdrawn.
No, not at all. You must be 18 or older to open an account or place bets on 399 det. This isn't just our rule — it's a fundamental principle of responsible gaming.
Date of birth is required at registration, and age is verified during KYC using a national ID or passport. If someone provides false information to open an account and is later found out, the account will be closed immediately and the balance may be forfeited.
If you suspect someone is betting using a minor's identity, please notify our support team. Keeping minors away from gambling is one of our highest social responsibilities.
Yes, 399 det fully supports accumulator or series bets (also known as "parlays" or "multi bets"). Here's how it works:
- Add to Betslip: Pick a match and place a bet — it gets added to your betslip. Then add another match, and another. You can include anywhere from 2 up to 20 selections.
- Odds are multiplied: The odds for each selection are multiplied together. For example, if three selections have odds of 1.80, 2.00, and 1.90, the combined odds are 1.80 × 2.00 × 1.90 = 6.84. A ৳100 bet would return ৳684 if all selections win.
- All selections must win: The most important rule in accumulator betting — if any single selection loses, the entire slip is void.
Select the "Accumulator" option on the betslip and enter your stake — the system will automatically show your total potential winnings. The potential returns are higher, but so is the risk, so it's best to start with smaller amounts.
Yes, 399 det offers live scores and real-time match updates directly within the betting interface. Here's how to access them:
- Go to the Sports Events page: Go to "Sports Events" in the navigation. Ongoing matches appear under the "Live" tab — scores update every few seconds.
- Click on a match: Clicking on any live match will show detailed stats — ball-by-ball updates (for cricket), goal updates (for football), wickets, fouls, and more.
- Live Streaming: Live video streaming is available for selected events. You must be logged in and have a balance in your account to watch the stream.
During in-play or live betting, odds change from moment to moment — placing your bet at the right time can lead to significantly higher returns.
There are a few common reasons an account gets locked. Understanding the cause makes it easier to resolve:
- 5 incorrect password attempts: Automatic lock for security. Wait 30 minutes or reset your password.
- KYC Verification Pending: If your account is not verified within 30 days of registration, it may be restricted. Please upload a photo of your ID.
- Suspicious Activity: Your account may be temporarily locked due to an unusual login location or a security alert.
- Policy Violation: Multiple accounts or bonus abuse may result in a permanent ban.
Simple steps to resolve the issue: Contact us via Live Chat and provide your registered mobile number and name. The support team will verify the reason and usually resolve the issue within 15–60 minutes.
399 det isn't limited to cricket — you can bet on a wide range of sports. Currently supported sports:
- Football — Major leagues worldwide including the Premier League, La Liga, Bundesliga, Serie A, and the Bangladesh League.
- Cricket — Bangladesh, India, Pakistan, and international matches including IPL/BPL.
- Tennis — Grand Slam, ATP & WTA Tours.
- Basketball — NBA and international matches.
- Volleyball, Badminton, Table Tennis — International events.
- E-Sports — CS:GO, Dota 2, League of Legends।
The most popular football bets are Match Winner, Both Teams to Score (BTTS), Total Goals (Over/Under), Correct Score, and Half-Time/Full-Time Result. Head to the Sports Events page and pick any sport to get started.
399 det's policy is — Each individual may only open one account. However, two different members of the same household may open separate accounts, provided all their details are completely distinct:
- Different National ID Number
- Separate mobile number
- Separate Bank / Mobile Banking Account
- Separate email address
Opening two accounts under the same name, or operating two accounts from the same device, may be treated as bonus abuse and puts both accounts at risk of closure. If you're unsure, contact support before opening a second account.