399 Det Privacy Policy — How Safe Is Your Personal Data With Us

This Privacy Policy explains how 399 det collects, stores, uses, and protects your personal information. It takes effect the moment you use our website, create an account, or access any of our services.

We believe privacy is a fundamental human right, and 399 det is committed to upholding it. This policy has been developed in accordance with international privacy standards (GDPR).

If you find this policy difficult to read or have trouble understanding any part of it, feel free to ask our support team — they'll walk you through it in plain terms.

We collect two types of information from you — what you provide directly, and what is gathered automatically as you use the platform.

What you provide directly:

• Full name & date of birth (for age verification)
• Mobile number and email address
• Payment details (bKash/Nagad number — not card number)
• ID document details (for KYC verification — NID/Passport)
• Residential Address

Automatically collected information:

• IP address and device type
• Browser and operating system information
• Session duration and page visit history
• Betting & Transaction History

The information we collect is used only for the purposes listed below — it is never used for anything beyond that.

We may use your information to send you promotional content — but only if you gave consent during registration or at a later stage. You can withdraw this consent at any time.

To be straightforward about it — 399 det does not sell or share your data with advertisers, data brokers, or any commercial third party. Not ever.

However, your information may be shared in the following limited circumstances:

• Payment Processor: Shares only the minimum information required to process bKash, Nagad, and Rocket transactions.
• Identity Verification Service: For the KYC process — in encrypted form.
• Legal authorities: Where required by court order or legal obligation.
• Fraud prevention: With security partners to detect suspicious activity.

399 det uses cookies on its website. Cookies are small text files stored in your browser that help remember your session and preferences.

Types of cookies we use:

• Essential cookies: Login sessions and security verification — the platform cannot function without these.
• Functional Cookies: To remember your language preference and theme settings.
• Analytical cookies: To understand which pages are used most — entirely anonymously.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain features to stop working.

399 det uses multiple layers of security to protect your data — working together to keep your information as safe as possible.

• Transmission Security: All data in transit is protected with 256-bit TLS encryption.
• Storage Encryption: Sensitive data stored on our servers is encrypted with AES-256.
• Access controls: Staff can only access the data necessary for their specific role.
• Regular Security Audits: Third-party specialists review our systems every 6 months.
• Real-Time Monitoring: Unusual access or activity is detected in real time.
• Two-Factor Authentication (2FA): An OTP system provides an extra layer of security at login.

399 det does not retain your data indefinitely. Each category of information has a defined retention period.

• Account information: For the duration of active account + 5 years after closure (as required by law).
• Transaction History: 7 years (as required by financial regulators).
• Support Conversations: 3 years.
• Browsing Logs: 90 days.
• KYC documents: 5 years after verification.

After the applicable retention period, data is automatically deleted or fully anonymised. You may request early deletion — however, certain data may need to be retained due to legal obligations.

You have a number of rights regarding your personal data. These are outlined in detail below:

399 det strictly prohibits use of the platform by anyone under the age of 18. We do not knowingly collect personal data from minors.

If a minor has accidentally created an account and we are notified, that account will be closed immediately and all associated data will be deleted. Parents or guardians concerned about their child's activity can reach us at support@399det.click.

This privacy policy may be updated in response to changes in technology or applicable law. If any significant changes are made, you will be notified in advance via your registered email or mobile number.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. It's good practice to check this page from time to time.

If you have any questions or concerns about this policy, write to us at privacy@399det.click — our privacy team will get back to you.